Privacy Policy

1. Collection, Use, and Provision of Personal Information

We collect personal information only to the extent necessary for providing our eSIM/SIM services and operating our business.
The information collected includes:

• Name, email address, and phone number
• Payment information
• Device information and eSIM information (IMEI, ICCID, eSIM profile, etc.)
• Service usage data (data usage, connection logs, etc.)

We use this information for the following purposes:

• Provision and activation of eSIM services
• User account management
• Technical support and customer support
• Payment processing and billing management
• Prevention of unauthorized use and ensuring system security

2. Compliance with Laws and Regulations

We comply with the following:

• Applicable laws and regulations regarding personal information protection
• Telecommunications regulations in each country
• International security standards applicable to digital services

3. Management and Security of Personal Information

We implement reasonable security measures to safely manage personal information.

These specifically include:

• Prevention of unauthorized access
• Prevention of information leakage, loss, and tampering
• System protection against cyberattacks

In the event of an issue, we will promptly take appropriate corrective action.

4. Your Rights

You have the following rights:

• Right to request access to your personal information
• Right to request correction or update of personal information
• Right to request deletion of personal information within the scope of applicable law
• Right to file complaints regarding personal information

5. Continuous Improvement

We continuously carry out the following:

• Regular updates to this Privacy Policy
• Improvement of data management systems
• Implementation of personal information protection training for employees

6. Validity Period and Amendments

This Policy may be revised without prior notice in response to changes in laws and regulations or service content.